CUSTOMER COMMENTS



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Thank you for visiting C. Clayton Thompson - Bookseller. We are a small independent retailer and specialize in Civil War, Military History, and Civil War books. My wife Suzanne and I have been in business for over 19 years and have expanded our business from a part-time to a full-time business with an open shop and now also sell books, videos, music, reproduction swords, pistols, maps and other items. We want you to know that you can buy from us with confidence. We pride ourselves in offering the best customer service of any book dealer on the Internet. We work hard to ensure your books get shipped on time and that they arrive in the best possible condition. We have many loyal customers and have decided to start a small section of customer comments to give potential customers some idea of what others think of us. We sell books to many other dealers - including some well-known ones - but the individual book buyer is our most important customer! We started this page over 10 years ago and now only occasionally update this page - we get way too many compliments to do that. If you send us a gusher, you might find it here......

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Just a thank you for the extraordinary packing job that you did for the book Pedal Cars. I had ordered it for a customer, and he will be extremely pleased at the condition it arrived in.

Thanks again!

Tammy

Greenley's Bookstore - Canada 10/31/2012

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Dear Clayton,

The book I ordered from you arrived on Thursday. Thank you.

I am writing because I wanted to say how impressed I was with the care with which you had packaged the book. It arrived in perfect condition, but that is hardly surprising. If the packaged had been dropped in a puddle or involved in an automobile smash, the book would have been perfect the way you had packed it. I've never encountered such care before. Most books arrive is a single envelope and it is not uncommon for them to be slightly battered or even water-damaged. No chance of that with the book you sent!

Thanks too for the catalogue. What an amazing selection of specialist books. If I did not live on the other side of the world I would definitely be visiting your store.

Best wishes, Stuart (New Zealand 7/15/2011)

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Dear Clayton, My book arrived today from the publisher via FEDEX as promised. Bravo! Thanks for the excellent price (significantly lower than Amazon) and service. Let me assure you, that based on my experience with online book buying, you are head and shoulders above the majority of online book dealers out there. Take care, Charles 3/15/2010
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Hi Clayton Just to let you know that I received the book today. Thank you very much I am very pleased with it, also many thanks for the excellent packing which it came in, you can truly say it was the best I ever seen. Thanks again, and I really looking forward to deal with you again. Kind regards, Jori (Netherlands 6/15/2011)

Mr. Thompson:

A note to say that the mailtruck pulled up this morning with the above ordered book per AbeBooks. Thanks ever so much. I was so impressed with the boxing and the wrapping of the book that ensured it arrived in flawless condition.

As well the book is a beauty. I always thought those Schiffer aviation titles were the nicest books that one could put on one's bookshelf, and this one fits that description to a tee.

Again thanks for the quality service you gave me, and I wish you well.

John, Ontario CANADA 6/2/2009
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Hello Clayton,

I was on vacation in Southern France and I came back three days ago in Paris. The day after, I went to my local post office where the books had been waiting for me. The parcels were heavy and it was raining a lot when I was heading home. I make a lot of purchases through Internet, 90% of them are books. The books I ordered you were amongst those I had been waiting for years. So imagine my happiness when I opened the parcels. It was the second time (the other one was my first order to you three years ago) I had received books as well as wrapped. So well, so well wrapped. I think it's your wife who did that with you so thank her a lot for me.

The Brodart jackets are absolutely marvelous. Very good idea from you to protect the books this way. I'm looking for them in Paris for my other books, otherwise I'll buy them from the Brodart website. I'm really, really happy with these great books, so thank you. I hope I'll order you others in the coming years.

Merci encore Clayton.

Bien amicalement de Paris. Arnaud. 5/15/2009
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Dear Clayton,

Just writing you to let you know the book [Porter, Journal, etc.] arrived in excellent condition in this afternoon's mail--July 23, 2008--thank you very much for your promptness! I have to say that your packing is the most impressive and secure I believe I have ever seen in my life. Live and prosper!

Doug 7/22/2008
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Re: C. Clayton Thompson - Bookseller Order #27043 / Abebooks Order #58858599
I attempted finding a Feedback field on the Abebooks Web site, but was not successful. Therefore, I will write to you directly.
Ordered book Friday, October 19th, during the afternoon, and received it this afternoon, Tuesday, October 23rd.
Exactly as described, and I must say that I will readily order from you again, and I will not hesitate to recommend your company. I had attempted to purchase this book elsewhere, only to be informed that it was not available from them any longer, and none were expected to be received for future sale. Even after I placed my order with you, I kept expecting you to inform me that it was no longer available. Instead, I was pleasantly surprised to receive the book today, in what is a very short interval between my placing the order, your processing my order, and having the book in my hands.
Impressive!
Al - Customer Relations Manager San Antonio, TX
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I can't get a thing done because I am enjoying the two books I ordered that arrived yesterday. Thank you so much for your promptness. I have never seen a package so well wrapped. First thing I said upon opening the mail was "you could have sent a dozen eggs without breaking a single one." That's how careful the books were mailed. Thanks a million and I'll get back with you. Sincerely, Lucy (S. Carolina) 7/20/2007
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Dear Clayton,

My order arrived yesterday - many thanks!

I was very impressed at how meticulously and generously my books were packaged, and due to this they arrived in near-perfect condition - much appreciated. Your description of these books on ABE was spot-on, and I am glad that I ordered these books from you.

Please consider me a very satisfied and grateful international customer.

Best wishes for the continued success of your business.

Thank you very much.

All the best,

Barry (Taiwan) 8September 2006
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Dear Mr. Thompson,

Very many thanks for the above book which arrived about half an hour ago. Prompt, well packed and even a puss-cat on the outer wrapping (touches the heart of a cat-lover, but seeing Sherman on the cover-note I understand it)! I know my husband will enjoy Vees for Victory on his birthday but it is all I can do to keep my hands off it and not to browse through it first.

What terrific service. I will certainly keep an eye on your web-site.

Warm regards, Barbara (UK) 8/23/2006
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Dear Mr & Mrs Thompson, Many thanks for the book order which arrived safely today. I greatly appreciate the quality of the packaging and the time taken to prepare the shipment for its journey across 'the pond' to UK. My best wishes to Mrs Thompson for the note she included in the box - fanatical packing to say the least! Yrs Colin (UK) 8/8/2006
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Clayton, Received the book that I ordered. Wasn't what I expected. I expected a slightly used book, but received what appears to be a brand new book! Needless to say I was, as us California surfer types say, "stoked!" The book is very nice and the service was very quick. I really appreciate your service and quality. Thanks, Brett G. (6/9/2006)
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Hey Clayton! I received my order from you today and I just wanted to say Thank You very much for providing such a great service and packing it soo carefully! I never received a book in such a splendid package :)! Many Greetings from Vienna, Austria Phil 6/2/2006
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Hi Clayton, You posted my book on the 13 April and it was here on the 18 April. I am am absolutely thrilled with the book - there is so much information in it about John Cussons, my husbands ancestor. I really can't thank you enough for finding the book for me - I would never have known about it without your help. The book arrived in perfect condition - your customer service is amazing. The same day that I ordered 'Laws Alabama Brigade' from you I also ordered a genealogy CD from a shop in England (about 80 miles from where I live) - I'm still waiting for the CD and yet the book that you sent travelled thousands of miles and arrived here within five days. Many thanks, Joan. (UK) 19 April 2005
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Dear Clayton, I have received "British secret projects, jet bombers since 1949" this morning. For the second time : Well done ! Grateful thanks from France to North Carolina. Alain (12/7/2004)
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Dear Mr Clayton, The book arrived safetly this morning, Friday. YOU ARE A STAR, I wish I could pop over and buy you a pint of beer or whiskey, I have been trying to obtain this book, but it is out of print over here. Thank you for the very efficient service, I know where to come for books now. I only need one more book to complete the collection. Thank you again, have a nice day, Regards, Lester (UK) - 10/21/2004 Excellent packaging as well, arrived in MINT condition.
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Thank you for the book: (German Anti-Partisan Warfare in Europe 1939-1945 by Heaton) which I received yesterday! That was quick, great! Kind regards, Hans (from Sweden) 10/20/2004
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Good Morning Guys, Received this book yesterday. Fantastic! Fantastic! Fantastic! This book was affordable! arrived before time! Arrived in mint condition! Signed!

I am absolutely delighted with this book and with the quality of service of both yourselves and abebooks - i'll be sure to write a review online

Thank you so much for all your help - this will make an excellent Christmas present for my mum - Ill definately shop with you again soon Thanks Stephanie (Jersey UK - 7 Oct 2004)
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Clayton, I arrived home yesterday to find that my copy of "Foreign Invaders: The Douglas A-26 in Foreign and Clandestine Service" had arrived. This was faster service ( and better packing) than most books I have ordered on-line from other services! To say that I was pleased would be an understatement. I am sure that you get many compliments, both for your site, your selection, and certainly for the service. As for me, consider me a repeat customer! Grant (Canada) 9/8/2004
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Hi Clayton - received the book yesterday and it is an absolute gem. Pedigrees of two family lines which I have suspected but now know that I was correct. Thanks for the prompt attention and the better shipping rate. Regards Dawn (Australia - 8/27/2004)
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Clayton, Ordered the book listed below Friday and it came yesterday (Monday) afternoon. Fantastic! All this and a Brodart too. If I need anything in the future I will be giving you a call.
Sincerely, Bill 8/16/2004
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Dear Clayton; I am so excited! Thank you so very much! Can't wait!!!! (Literally). And thank you for the advice on the shipping! You have been wonderful, I wish you were on a sight where I could leave feedback for you! I am looking forward to working with you again! Yvonne (Pennsylvania) 8/2/2004
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Clayton, The book, A WOMAN OF HONOR: DR. MARY E. WALKER, arrived today. It was well protected and the mailing price was fantastic! Thank you for working with me on this order. Chuck (4/12/04)
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Hi Clayton: The books have now arrived, nicely packed and in excellent condition. Very nice books! I shall enjoy reading them. Many thanks for packing them so well and despatching them so promptly. Regards, Tony - Japan (3/15/2004)
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Hi, Just wanted to say thanks for the great book! I was very pleased with the quality of the packing job as well as the condition of the book. You have a customer! sincerely, John 2/25/2004
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Thank you for the very fast delivery of Disaster in Deep Sand and The First Battle of Manassas, which just arrived in South Dakota. I will read both books tonight. Thanks also for returning the unused portion of the shipping money I sent to you; no business has ever done that before. Marshall 2/19/2004
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Hello, I received Highest Traditions by Tony Lazzarini yesterday; a fine book, and fine service. Thanks, Pete - 2/25/2004
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Hi Clayton, Book arrived this PM. An efficient painless process, keep up the good work. (Where has the UK gone wrong???!!!) Brian (Great Britain) 2/02/2004
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Thank you again for making this book available at such a great price and super fast shipping. Having served in WW2 with the Tank Destroyers my father never thought he would be able to find a copy of this book. You came through 100%. It was just as you described! The whole family (3 generations) are taking turns reading it. The fourth generation just wants to look at the pictures) We bookmarked your website, www.civilwarmall.com/bookseller, and look forward to browsing your books for more great and rare selections! Thanks again, we'll be back! Megan 1/16/2004
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Clayton, Thank you most kindly for the prompt & efficient service. The book arrived in today`s mail in good order. My thanks also for your consideration in managing to keep the postage costs down. I will certainly be browsing your website from now on. Cheers Allan (Prestwick, Scotland - 11/27/2003)
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Clayton, Received the book yesterday. Fantastic service, better than Amazon. Hope to buy plenty of books from you in the future. Many thanks. Richard K. (United Kingdom) 10/14/2003)
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Dear Mr. Thompson, Saturday October 11th last I received the following book, which I bought from you through the site abebooks.com, duly to hand: Author: Mackay, Ron / Adams, Steve Title: The 44th Bomb Group in World War II The book did arrive very fast. The book was not damaged during the shipment and it is the one I ordered. The received book is in a mint condition and I'm very happy with it. Ordering was easy and did not pose any problems. Thank you ever so much for your quick and flawless service. It has been a pleasure. Take care. With kind regards, André - Netherlands (10/13/03)
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Clayton, The book Massman - Hospital Ships which I ordered on Sept. 25, 2003 just arrived an hour ago. Thank you for the prompt service, packing, speed and 'personal' note. These are reasons to recomment you to my friends and relations. Will visit your site properly on a later date. Henk - Netherlands (10/01/2003) - Note: This book was shipped to him via Global Priority Mail!
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Hi Clayton, just want to say hello and thank you for our second very pleasant deal. Everything arrived in perfect shape. I will send you my next order as soon as i have my complete wanted list. thanks Markus, from Duesseldorf Germany (9/30/2003)
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I can't THANK you enough for your quick response to my email and order. My CD arrived yesterday. What great service you provide. I certainly will be doing business with you again, and will recommend you to others. Thanks again, Marcia 9/29/2003
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Clayton Thank you very much. Looking forward to receiving the books and especially the video. Thanks also for your 'old-fashioned' SERVICE. It's a pleasure doing business with you!! Regards John W (England)
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Just a line to say I received the book today and thank you for being so prompt. It's in excellent condition because you took the time to pack it properly. So I just wanted to say "Thank you!", and wish you continued success, Bill (9/10/2003)
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Dear Clayton, Received the most wonderful copy of this book yesterday, 9/9/03-Just superb!!! Thank you very much for your updates on my order and your fantastic service-I hope I to call upon your services in the future. Many thanks, Rick, Sydney, Australia
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Clayton I received my book "An Aide-De-Camp of Lee" yesterday. Having never ordered from you before I had no idea what to expect as to your conditon "Grading". For it's age (1927) I would say near Excellent....I am very pleased.....! Thanks Very Much ! Charlie (8/18/2003)
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Clayton! This is to let you know that the merchandise arrived today and that everything was in perfect order! I do apprecioate your prompt and courteous service and wish you all the best. Looking forward to doing a lot more business with you in the future, Your grateful customer, Parvez (Sweden 8/7/2003)
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It (book) arrived on Friday in great shape! You didn't tell me it was autographed, too! What a bonus! Thank you so much. I'll be browsing your website...count on it. Susan (8/04/2003)
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hallo Clayton book arrived yesterday in good order. It is in wonderful condition and my customer will be very pleased. many thanks for your help regards kristen (7/30/2003) - Book Shop in Australia
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Greetings, Arrival todays post of the much awaited Australian Service Longarms and I wanted to email you to give my thanks for the expedient manner in this matter. The book is as good if not better than I anticipated it being, so again my thanks for your prompt actions in the packaging and posting of it to me. Colin (Australia) (7/29/2003)
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We appreciate the prompt & professional service you provided. It was a pleasure doing business with you. Regards, Steve & Michelle Heirloom Bookstore (6/16/2003)
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I recently ordered a copy of "Gettysburg - The First Day" by Harry Pfanz from you through ABEbooks .com. Your order number is 7011.The book arrived today, well in advance of the noted 35 day time frame. It was well-packed and is in excellent condition, significantly exceeding my expectations. I have advised ABEbooks of my complete satisfaction, and I appreciate your efforts on my behalf. Thank you very much! Best Regards, G. B.
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Thank you so very much. The book arrived today, in excellent condition, well packaged. I appreciate your promptness. Sara 4/28/2003
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Hi Clayton, Thank you very much for the great books. The arrived in great shape! I received them yesterday and started reading band of brothers right away. Best André (Germany) 4/13/2003
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Clayton, Books arrived this morning - perfect! Thank you for the wonderful service, fair prices and good advice along the way! Jim 3/12/2003
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Wanted you to know that I received the book and was thrilled with the signature of the author. Can't wait to give it for Christmas! Thank you for the great service. It was a pleasure. Happy Holidays. Sally 12/22/2002
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Clayton, I received the book yesterday. Thank you for packing it so well. When it got here it looked like the package had been submerged in water, the package was all wet but because you put so many layers over it the book didn't get damaged at all. Thanks again! Randy - 9 December 2002
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Clayton - Wow! Talk about fast! I received 4th Va Cavalry in the mail this morning, Saturday Nov 16! Thank you so much for the fast service. This book is just what I'd hoped for. Dave 11/17/2002
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Hi Clayton Just wanted to let you know that the U-boat book arrived safely today with the early morning post (6.50 a.m. U.K. time). Thank you for getting it to me so speedily. The book looks to have the information I hoped it would to assist me when playing my U-boat Simulator, giving help with working out co-ordinates for aiming torpedoes etc., plus lots of other useful info. Best Wishes, Ken (United Kingdom 10/7/2002)
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Dear Clayton, This is a short message to let you know that your parcel containing the book by Gerald Horne, "From the Barrel of a Gun", has arrived here safely and the book is in excellent condition. Thank you also for your note confirming that this book was produced without a dust jacket. Many thanks indeed for all your help with this order. Kind regards and best wishes. Peter (South Africa) 10/7/2002
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Clayton, I received "Facing Armageddon" yesterday, and it was in great shape. Thanks for the quick service. Jerry 10/7/2002
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Hi Clayton, the Book (Stone, Glossary) arrived in time and good order. Thank you for you speedy service, Walther G 10/4/2002
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I thought you were sending the book on Monday, and I got it on Monday! What a great surprise and how nice to have such quick service! We'll be checking your website first the next time we are looking for a book! Kim 10/1/2002
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Clayton: Just a quick note to inform you that I received The Fighting Fourteenth Regimental History that I recently ordered. I am very pleased with it and thank you for your fast delivery. I look forward to doing business with you again in the future. Sincerely, Richard
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Dear Mr. Thompson, I have received the NC Troops set that I purchased from you and all I can say is I was extremely pleased with my purchase. The quality of these books is as if they just came off the press. They are already being put to good use with the work I am doing as SCV NC Division Genealogist. Edward 7/23/2002
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Dear Clayton - Many thanks, books arrived yesterday in great shape. Our customer picked them up today - a seriously happy man who asks that his regards and thanks be passed to you. Thanks for the excellent service - it has been a pleasure- Very best wishes- Richard Midsteeple Books, Dumfries, Scotland 7/1/2002
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Hi Clayton, I just thought I'd let you know that the 2 books arrived today (very well-packed, I might add). Even though they were his Father's Day gift, I couldn't wait until Sunday to give them to him, so I gave them to him today. He was elated. I told him that you had an amazing assortment of books that would be of interest to him, sometime down the road. Thank you very much. Regards, Ellen (Canada) - June 14, 2002
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Very pleased with your service and the quality/condition of the book. Thank you. - Janet 6/2/2002
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Hello Clayton, Got them already. They look better than I expected. Will look great next to my Sheridan first edition Memoirs, and much more coveted. Thanks Again, I am very happy, Chris
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Hi Clayton !!! Your book as arrived today. WOOHH!!! Is a excellent item for determine for my US-collection! Thank you very much and have a nice day Manfred (Germany) 4/24/2002
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Thanks! It has been a pleasure being your customer. My family and friends are enjoying the books. - Grace 4/22/02
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Received the book today. Looks Great. Thanks for the fast service. David 4/20/2002
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Clayton, Just a quick note to say thanks for the "R. E. LEE." Thank was a damn nice turn you did me on those books, and I shall remember it in all my future CW book purchases, and in recomendations to friends. If ever I can do you a favor please don't hesitate to holler. Thanks, Bill
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Dear Clayton- I received my Appomattox book yesterday. Great book! Great service! Thanks a lot. Pat 4/9/2002
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Clayton: Many thanks for the fine box of books which arrived this morning. I'm especially pleased with the signed copy of Dowdey's "Lee". John (UK) 2/28/2002
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I placed an order with your company at Christmas time and everything was WONDERFUL! Thanks for your service. Lori 2/1/2002
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Hi Clayton!

Just wanted to let you know that I received the three Gettysburg books in perfect order. The packaging was superb and the content is sure to provide many endless hours of reading pleasure. And, thanks so much for being so pleasant and so helpful during the ordering process. I look forward to ordering more books from you in the future. You are one of the best in the business!

Best regards, Kirk R 1/15/2002
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Clayton, Received the tapes today. Am amazed at how soon they arrived. Thanks again for your help and speedy delivery! Denise
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Hi, I just recieved the book today. I'd like to thank you for the prompt service. The packaging was much more than I would have expected and reflects very well on you. I will definitely recommend you to my friends. Again thank you very much. Orlando 11/13/01
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I received the book by Tobie today, History of the First Maine Cavalry. It's exactly what I needed for my research. Thank you for holding it for me and taking the time over the telephone to advise me of the information contained within it before I purchased the book. Kind Regards, John 11/7/01
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The 12th Pennsylvania Reserves book that I bought from you arrived last week and I must say that it was in great shape! You don't see this title much any more, but this copy was really gorgeous! Thanks a million! Terry 9/10/2001
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Recently, I had the occasion to place my first order with C. Clayton Thompson Bookseller. Publisher's Clearing House has usually taken 6 to 8 weeks and in the last instance 3 months, to process my orders. I received my Ken Burns Civil War set a little over 2 weeks after ordering. THANK YOU FOR THE PROMPT AND EFFICIENT HANDLING OF MY ORDER AND THE PRIORITY MAIL SHIPPING. OUTSTANDING!!! Gene 9/8/2001
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Thanks Clayton,
Thank you for taking the Book back and giving me credit for my return shipping.. You are one in a Million !! Sue H. 8/27/2001
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Hi Clayton - just want you to know I received the monument today and I LOVE IT!!!!!!!!! Well-made and a true work of art! This regiment is very near and dear to me. I can't believe how lucky I am to have found this. You have a great site! Laurie 7/28/2001
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I received the two books on Fort Fisher in fine condition. Thanks again for your help and prompt service Ed S. 7/25/01
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Clayton, I very much appreciate your keeping me notified about the video. It is a gift for a very special "pard" and his wife. I am very pleased with your service and will absolutely tell our friends about your fine site. Lonnie 7/24/01
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Hi Clayton, Just a quick note to let you know that the 18th NH regimental history and Pittsfield, NH in the Rebellion arrived in the mail, safe and intact. They are both in nice shape. Thank you. Howard 7/24/2001
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Just wanted you to know that Black Beauty arrived yesterday and looks great. Thanks again, Clint
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Good Morning Clayton!
I apologize I have not contacted you sooner. I did received the Elmsworth's Tactics. It is a neat little book. Thank you again for providing such great quality books, at great prices with great service! J.D. 7/10/01
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Clayton -- I received the book on The Second Army Corps. Its perfect. Thanks for your help. Sincerely, Todd 6/20/01
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Dear Folks, This order has just arrived in first-rate order; greatly appreciate your excellent service as per your reputation; look forward to dealing with you soon. Best regards, Gerry
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The book arrived in fine shape this week. Thanks for the smooth transaction. I enjoyed the enclosed catalog, and look forward to doing business with you in the future.
Kind regards, John
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In getting ready to move my collection across the country, I have been busy cataloging it via database and video...In the process, I was reminded about what great treasures I have gotten from you over the past 5-6 years...thanks!!! Rick 3/2/01
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Just wanted to let you know I received the sculpture today.You can`t be beat for excellent customer service I certainly appreciate it and I`ll be back again Thank you Judi 12/14/2000
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Hi Clayton---I'm thrilled with my Civil War Dictionary--thank you again for your courteous and prompt service. Ben 11/30/00
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Hi, Was I ever shocked to receive your package last Friday (Oct. 6, ) I really didn't expect it for another week or two. Will search your site whenever I'm looking for something to do with the Civil War, you have a customer for a long time.
I believe in thanking people who go out of their way and your one of those people. Again Thanks, Betty 10/9/2000
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Clayton thank you for shipping my order right away - they came here in perfect condition - another satisfied customer ! I look forward to doing more business with you in the future ...............Richard K 9/18/2000
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Very impressive condition...as always...you're rather amazing! Rick 9/21/2000
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Clayton, Received my book order yesterday. I am very pleased. The books are in better shape than I had anticipated. Thank you very muuch, and we will Definitely be doing more business in the future.
Martin 8/29/2000
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Just a quick note from a most satisfied purchaser - received the book in great shape, it is outstanding - just what I had hoped - many thanks for answering my questions before the purchase and filling the order --
all best wishes, John 8/12/2000
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Hi, I recently ordered two books from you on 8/3/2000 (Order #619). I wanted to let you know that they arrived safe and sound thanks to your speedy service and wonderful packing. As I choose my books from the descriptions posted on your internet site, I wanted to thank you for taking the time to make the descriptions as accurate as you did. As a result, I'm very pleased with my books. I will of course be making you my "First Stop" book dealer and look forward to doing business with you again.
Thank you, Mary Helen 8/4/2000
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Clayton, Book arrived in fine fettle -- nice copy, as advertised. Thanks very much.
Don
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I just received the book you sent. It arrived safe and in excellent condition. It is exactly what I had hoped for. I will keep you in mind with I need to search again. Have a very good day and thanks. Pat
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Clayton, I bought 365 days by Ronald Glasser from the source that you provided. thanks so much for your help. It's a pleasure doing business with you.
Thanks again - Allen 7/18/2000
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Clayton; Received the Mosby and Hunley books a couple of days ago and I couldn't be more thrilled!! The condition is superb, and the books are all that I have hoped for. Am already halfway through one.
I also appreciate the catalog, and have been scanning that as well. I do look forward to ordering from you again in the future. Thanks again for all of your help. Tracy 7/14/2000
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Thank you kindly sir. You remain in my estimation, a gentleman and a scholar. It is great dealing with you! I recommend you to my friends who are as nuts about the WBTS as I am. Stu 7/11/2000
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Mr. Thompson: I just wanted to say thank you for making sure that we received the civil war map CD by Friday. We are going to a birthday celebration for someone is an absolute civil war enthusiast.
Thank you again - Linda
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Clayton, The Gordon book was magnificent. Thanks again for such a high-quality addition to my collection.
Rick
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Many thanks for your excellent customer service. Regards, Chris
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Hello Clayton, Got the 10th & 15th Mass Reg. today. Very nice!! Thank you. Rick J.
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Just got a horrible book from someone else yesterday that I am going to send back which I rarely do...at least when you have a "poor-good book" you warn the customers upfront...this one said the spine was faded...it was way beyond faded! But then that is precisely why people like me focus on allocating their mail order/ Internet orders to you.
Rick
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Thank you so much for following through....you have restored by faith in today's service market...of which you are a minority....I am in the service business as well and appreciate your following the project to completion....You can be sure I will buy from you again and recommend others to you as well.
Best Regards, Sandra
6/15/2000
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Mr. Thompson,
Just wanted you to know I received my book and was very pleased with it. It had just what I wanted on my great grandfather. Thanks. I will keep you on my favorites sites and order from you when I need military books.
Doris
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The book in question arrived today in stated condition. Thank you for your prompt attention to my order.
Bruce 5/26/2000
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Hi Clayton,
Just wanted you to know that the *Pennsylvania at Gettysburg* volumes arrived yesterday in good condition -- obviously, your superior packing ability made that all possible. David 5/20/2000
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Thanks - I received Malones book.
Thank you for the great service - Norm 5/9/2000
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Clayton,
I received the book acouple of days ago but I haven't had a chance to write. The condition is AMAZING ! I'd swear it was a brand new copy.
Thank you very much.
Sincerely, Scott 4/27/00
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The ORs arrived today, and I thank you for the prompt and courteous service that distinguishes you from so many other book dealers.

Regards, Michael 11/3/99
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I received this book today and wanted to let you know how much I appreciate your fast and professional service. Many thanks. I hope to have an opportunity to buy from you again. Louise
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Clayton,

Wanted to drop a line to tell you my satisfaction on all my dealings with you for the last year. The quality of the books I bought from you is fantastic, your customer service top notch! Thank you very much.

JD GILLE 08/19/99
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Thanks so much for the citation on the Quantrill title ... this is an area we know nothing about, since we are exclusive specialists in WW2. The request is for a very good customer with broader interests! Your willing cooperation is what makes this business so prideful to us. Thanks again! Jack - VOLUME CONTROL 8/12/99
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Hi Clayton, Just wanted to let you know that "The Witching Hour" arrived yesterday. It is wonderful shape!

Thanks so much, Jennifer 8/6/99
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Hi Clayton, just received your books. I'm very happy with the Hardtack and Coffee book. It's the best condition I've ever seen that book in.
Thank you
Michael 8/5/99
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Great service, great selection, good prices...what more could I ask for??
David 7/6/99
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Dear Mr. Clayton Thompson,
You can cancel search for book want #868: How a One Legged Rebel Lives by Robson. I bought the book that you found for me. I'm impressed! Great service!
Thanks, Phil 6/21/99
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Mr. Thompson,

Just wanted to let you know how much I am enjoying the book Three years in the Army, the History of the 13th Mass., which I purchased from you.

My Great Great Grandfather was listed in the roster in the back of the book but his name was misspelled as Furbush. He transferred out of the regiment in Dec. of 1862, after recovering from a wound in the hand at 2nd Bull Run. In 1863 he kept a diary, detailing his movements with the 3rd US Artillery. On the back of his discharge papers he wrote that he was on Kilpatrick's raid to Richmond in 1864. He was discharged in July of 1864. With all these materials, I have a nearly complete record of his service in the war.

The book is in excellent condition and is a wonderful resource. Thank you for your time and service.
Cordially,
Bradley 6/17/99
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Dear Sir,

Thank you! The four-part Civil War series by Charles Coffin arrived in excellent condition. I appreciate doing business with you and the contribution these books will make to the young people who use this library.

Sincerely, Michelle Children's Preservation Library 6/11/99
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"I want to thank you so very much for such quick delivery of this book. I was certainly hoping it would come in today, as I thought about giving it to my husband as one of a few anniversary gifts. Thank you for making that happen! I am certainly a satified custumer. Please put me on your mailing lists. We have many books on our wish list to purchase over the next ten years or so. Now we know a reliable source in which to find them. Thank you again for such prompt service.

Sincerely, Kelly" 6/7/99
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You've got a better selection than Amazon.com, which is where I buy most of my books. You have a very well designed web site, and I find it useful, informative, and easy to manipulate.

Sincerely, Rob 5/19/99
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