C. CLAYTON THOMPSON - BOOKSELLER
PRIVACY POLICY


Thank you for visiting C. Clayton Thompson - Bookseller. We are a small full-time bookshop and specialize in Civil War and military books. We value your business and will ensure the privacy of your transactions with us. We will not sell your names, phone, email address or other information to catalog sellers or other retailers. We will always treat your credit card number and other personal information with the highest possible standards of safety, security, and confidentiality.

CREDIT CARD INFORMATION

To facilitate exchanges, returns and re-orders, we maintain credit card information in an Off-Line, Password Protected, Invoicing System. All Invoices are printed without Credit Card Information to protect your card number in case the shipment gets stolen or lost.

We use a Cross-Cut Shredder (that would meet Pentagon Rules for Secret Material) to SHRED all paper order information and printed emails that contain customer name, address, phone and credit card information.

UNSOLICITED E-MAIL (SPAM)

This is mail sent to anyone who has an email address and is generally a nuisance. It is often very difficult to stop. We do not send spam mail and we will not provide your email address to anyone else. We do not do bulk mailings, so you will not receive spam from us!

SAFE SHOPPING

We guarantee you will be pleased with your books and will refund your purchase price and shipping (including return shipping) on any books that do not meet your expectations for quality or content. On returns, we will credit your account, or issue a refund check, as soon as books are received by us and ask only that you return books via USPS Book Rate (also known as Media Mail) to reduce the cost of the return.

None of our customers have ever had an incident of credit card fraud, or books that were paid for and not delivered as ordered. We ship most orders via Priority Mail to ensure prompt and safe delivery. If we have to order any titles, you will be advised of an expected delivery date.

We accept orders via phone, fax, mail, and e-mail.

SECURE TRANSACTIONS

We offer Secure Online transactions via our On-Line Order Form - - all transactions are deleted as soon as we take the info from the secure server. If you are hesitant to place your credit info on line - - please call us!

We are located in the mountains of Western North Carolina, close to the borders of Virginia and Tennessee - - we welcome visitors, but please email us or call before visiting so we can provide directions. Our mailing address is:

C. Clayton Thompson - Bookseller
584 Briarwood Lane
Boone, NC 28607

You can phone or fax orders to 828-265-4970

To Email us CLICK HERE

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C. Clayton Thompson-Bookseller, the Civil War Mall, The History Mall and associated images © Copyright 2011